Last Updated: [14 May 2024]
Welcome to NammaCallTaxi! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website or services.
1. Definitions
- “Service” refers to the taxi booking services provided by NammaCallTaxi.
- “We,” “Us,” “Our” refers to NammaCallTaxi.
- “User,” “You,” “Your” refers to the individual accessing or using our service.
2. Eligibility
By using our website and services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these terms and conditions.
3. Account Registration
To use our services, you must create an account. You agree to:
- Provide accurate, current, and complete information during the registration process.
- Maintain and promptly update your account information to keep it accurate, current, and complete.
- Keep your password confidential and not share it with anyone else.
- Notify us immediately of any unauthorized use of your account.
4. Booking and Cancellation
- Booking: You can book a ride through our website or mobile app. Upon booking, you will receive a confirmation message with ride details.
- Cancellation: You can cancel your ride through the website or app. Please refer to our cancellation policy for details on applicable fees.
5. Payment
- Payment Methods: We accept various payment methods, including credit/debit cards and mobile wallets.
- Fare Estimates: Fare estimates provided at the time of booking are approximate and subject to change based on factors such as traffic, route taken, and waiting time.
6. User Conduct
You agree not to:
- Use the service for any illegal or unauthorized purpose.
- Engage in any conduct that could damage, disable, overburden, or impair the service.
- Use any automated system or software to extract data from our website.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
7. Driver Conduct
Our drivers are expected to adhere to high standards of professionalism and courtesy. If you encounter any issues with a driver, please report it to our customer service team.
8. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Limitation of Liability
To the fullest extent permitted by law, NammaCallTaxi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the service.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the service.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our service by any third party.
10. Indemnification
You agree to indemnify, defend, and hold harmless NammaCallTaxi and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees and costs, arising out of or in any way connected with:
- Your access to or use of the service.
- Your violation of these terms and conditions.
- Your violation of any third-party right, including without limitation any intellectual property right, privacy right, or proprietary right.
11. Termination
We reserve the right to terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these terms and conditions.
12. Governing Law
These terms and conditions shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions.
13. Changes to Terms and Conditions
We reserve the right to modify or replace these terms and conditions at any time. We will provide notice of any changes by posting the new terms and conditions on this page. Your continued use of the service after such changes constitutes your acceptance of the new terms and conditions.
14. Contact Us
If you have any questions about these terms and conditions, please contact us at:
- Email: support@nammacalltaxi.com
- Address: HUNGRYBYTE, S.T Complex, Singilipatti Road, Kondicettipatti, Namakkal – 637001.
